Girl Scouts of Greater Iowa Shop Ordering Policy

effective August 1, 2010

Girl Scout Merchandise (GSM) Orders (this includes online and catalog items)

1.     All GSM Orders are placed on the 15^th and 30^th of the month.  Please plan accordingly.

2.     If you need something before this time, please ask!  We would be more than happy to contact one of our other store locations to find the item needed. 

3.     If you have a large event coming up, please plan accordingly and take into consideration what patches, certificates, or other items you may need.  This helps us keep inventory in stock and insures that we will have what you need! J

4.     It takes 5-7 business days to receive an order from our distributor. 

5.     You should receive a call by the 7^th business day that your order is ready to be picked up.

6.     If you requested your order to be shipped, please allow an extra 3 business days to receive your order.

7.     GSM orders do not need to be pre-paid. 

Online Orders

1.     All online orders come through the Des Moines Leadership Center.

2.     Please allow 2-3 business days for your order to be processed and shipped. 

3.     If we need to special order your item, or it is out of stock, we will contact you to inform you of any extended wait time. 

4.     In the event that we can’t get the item you need or it has been discontinued, we will issue a refund and/or not charge you for the item.

Fun Patch Orders (through Advantage or Snappy Logo)

1.     Fun Patch orders are placed on the FIRST FRIDAY of the month, please plan accordingly.

2.     Fun Patches MUST BE PAID FOR IN ADVANCE.  Patches are $1.10 each.

3.     It takes 3-5 business days for us to receive the order.

4.     You should receive a call by the 5^th business day that your order is ready to be picked up.

5.     If you requested your order to be shipped, please allow at least an extra 3 business days to receive your patches.

Picking up Orders

1.     Please pick up your orders in a timely manner.

2.     Orders need to be picked up within 5 business days of receiving notice that it is ready.

3.     If you can’t pick up your order within 5 business days, we will make other arrangements as needed. 

4.     If we do not hear from you to make other arrangements, your merchandise will be put back into our regular stock and inventory.

Shipping Costs:

• $1.00 under $5.00
• $3.00 for $5.01 - $15.00
• $4.00 for $15.01 - $25.00
• $6.00 for $25.01 - $50.00
• $8.00 for $50.01 - $100.00
• $10.00 for $100.01 and over

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